Effective Date: August 18, 2025
Lona Media LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, book our services, or communicate with us.
1. Information We Collect
We collect the following personal information:
Email address: When you sign up for our newsletter, request a quote, or book a project.
Basic project details: Information you provide for the purposes of fulfilling your project.
We do not collect sensitive personal data such as social security numbers, payment card details directly (payments are processed by third-party providers), or government-issued IDs.
2. How We Use Your Information
We use your information for:
Sending newsletters and promotional updates (with your consent).
Managing and communicating about your projects.
Responding to your inquiries and requests.
Improving our services and website experience.
3. Email Communications
You may opt out of marketing emails at any time by clicking the “Unsubscribe” link in any email or contacting us directly.
Even if you opt out of marketing emails, we may still send essential project-related communications.
4. Sharing Your Information
We do not sell or rent your personal information. We may share information only in these cases:
With trusted third-party service providers who assist us in operating our business (such as email newsletter platforms and CRM systems).
When required by law or to protect our rights.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking
Our website may use cookies or similar technologies to improve your browsing experience and measure website performance. You can disable cookies in your browser settings, but certain features may not work properly.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we have about you.
- Request correction or deletion of your personal information.
- Withdraw consent for marketing communications.
To exercise these rights, contact us at the email below.
8. Children’s Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
Contact Us
📧 projects@lona-media.com
📍 Austin, Texas, USA